You can’t take back what’s been said – the Wisdom of the Ancients and Mom
Chances are you heard this wise advice from your Mom when she reminded you that if you can’t say something nice, don’t say anything at all.
Building a Practice
When You Need to Bear Bad News
There are better and worse ways to do it. The Muse’s article on delivering bad news to your boss has lessons for talking to clients and colleagues too.
How to Become Better at Conversations
Conversations are the social lubricant that makes relationships, moving ahead professionally, generating new clients and settling lawsuits easier.
Nonverbal Communication Can Speak Louder Than Words
Negotiation and mediation are all about communication.
How Good is Your EAR?
No one is perfect. We all get upset. But some of us get upset more often than others.
How to Think Positively Every Day
Thinking this way doesn’t mean living a fantasy life and avoiding problems or cutting yourself off from the rest of the commonly less than positive world. More positive thinking can result in less stress in your life and consequently better health.
You Just Want to Get It Done: How to Follow Up to Get a Response Quickly
You may want or need to accomplish something, but that’s dependent on getting information or an action by another party.
“No” May Be the Most Liberating Word in the English Language
We value our relationships, and in the back of our minds the thought of reciprocity may be bouncing around (“Maybe I’ll have to ask this person for something in the future…”) but we can’t please everyone all the time.