Bill Eddy 
By Bill Eddy, LCSW, Esq. The High Conflict Institute has developed a new method for handling high conflict family law cases, titled New Ways for Families™ The purpose of this article is to address how New Ways can be used in domestic violence cases to reduce the conflict between the parents, move both parents closer …
By Bill Eddy, LCSW, Esq. Is the most common complaint I get about high conflict people in the workplace. They are everywhere, and seem to be increasing these days – from the lowest supervisor to the self-destructive owner of the business. They generally seek positions over others in order to help themselves feel better about …
Our brains are mostly divided into two hemispheres. They each have their own way of responding to conflicts, although there is some overlap. Our brains are really a combination of parts that serve different purposes. They take turns in dominating our thinking at times and generally work together – just as we have many muscles in our arms that work together rather than just one muscle.
Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings, whether legal, workplace, mediation or anywhere. When you are dealing with high-conflict clients, it is especially important to consider the timing of different types of questions and also to know what questions you should never ask.