Mediation’s Higher Calling: Feel the Love

What is Mediation? There are many benefits to mediation, including spiritual and emotional, according to an article written by Dr. Denisha Shah. Attorneys who use the mediation process may focus on the more immediate benefits (ideally, a case settles and a file closes). Still, there are more extensive benefits that all participants may benefit from. …

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Making The Most of Appellate Mediation Opportunities

Appellate Mediation

I’ve been doing appellate mediation since the program began, and I’ve been genuinely surprised by the success rate. At the program’s inception, I anticipated a significantly lower success rate than I’ve had with non-appellate mediations — but it’s about 70%, which isn’t much lower than my rate for other matters. While my approach to conducting …

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Dealing with Conflict Avoiders

Dealing with Conflict Avoiders

Conflict is an inevitable part of life. It will be present wherever there is social interaction. We compete and conflict over scarce resources, perceived insults, and in the search for dominance. But not everyone deals with conflict in the same way. There are five basic styles of conflict management. They are: Competition — The pursuit of …

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Understanding and Working with Blame

Understanding & Working With Blame - ADR Times

By Zachary Ulrich The Fundamental Attribution Error In Mediation Have you ever had someone blame you for something over which you had absolutely no control? If you’ve ever been late to a meeting, been framed by a sibling growing up, or otherwise haven’t lived under a rock your entire life, you know what I’m talking …

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Profound New Insights on Conflict and Client Psychology

Profound New Insights on Conflict and Client Psychology

By Zach Ulrich As a kid I used to enjoy looking through glasses of water at the objects beyond because, depending upon the shape of the glass or the flow of the water, the images became distorted, bent, and often produced some pretty funny results. What I didn’t realize at the time was that with …

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Managing Workplace Conflict During The Holidays

Managing Workplace Conflict During The Holidays

By Lalita B. Nordquist, SPHR, MA, MDR The holiday season is meant to be a season of thanks, of giving, of love and of friendship. Picture yourself with a mug of your favorite tea or hot chocolate, sitting in the cozy corner of your couch in front of a fireplace surrounded by family, friends, good …

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Bad Fences Make Bad Neighbors

Bad Fences Make Bad Neighbors

By Dan Simon “They’re just sore losers,” Myrna said. She had called me to ask whether I’d mediate between her and her neighbors, who were complaining about a fence she’d built and various other things. She’d won in arbitration, but the Smiths didn’t like the arbitrator’s decision, so they sued her in state court. The …

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Dispute Resolution Systems Design

Dispute Resolution Systems Design

By Kristofer S. Michaud Dispute Resolution Systems Design and Implementation in a Corporate Setting Increasingly, corporations recognize the value of a Program for managing workplace conflict that precludes litigation. These systems are designed by trained ADR consultants retained by the company on a contract basis. In order to implement such a Program, there must first …

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Alternative Fee Arrangements in Corporate ADR

Alternative Fee Arrangements in Corporate ADR

By Scott Van Soye “Our General Counsel is the only guy at IBM with an unlimited budget… and he always exceeds it.” “Of course, general counsel recognize that all businesses, including law firms, must make a profit but, given the pressures they currently face, getting “the most bang for the buck” is an imperative.” Which …

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