Great Expectations of Mediation

Great Expectations of Mediation

By Terri Lubaroff Donald ambled into the conference room with difficulty. He looked like a nice, working class man in his retirement years, but the gray pall he carried indicated his health wasn’t going to let him do a whole lot of fishing on his beloved Lake Havasu any time soon. Donald slipped in a …

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Organizations Need to Get Better at Detecting Conflict

Types of Workplace conflict

  By Zachary Ulrich Imagine a town where the streets are constantly filled with police, but where there are no burglar alarms. There may be so many police that crime is low since every street corner is always being monitored, but the resources and manpower required to field such a large force is overwhelming. Now, …

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7 Significant Steps to Prevent Employee Litigation

Prevent Employee Litigation

By Terri Lubaroff Problems, Problems Everywhere… Anyone who has ever worked as corporate counsel knows it ain’t easy. Corporate counsel has to deal with lawsuits, human resources, risk management, internal politics, and an ever-changing landscape of compliance landmines.  To make matters worse, the higher-ups do what they want, when they want… and then they come …

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Power in Negotiation

Power in Negotiation

Physics defines power as work divided by time. Work, in turn, is the application of force in a direction. Power, then, can be thought of as the ability to get things moving (more) quickly in a desired direction. The same definition applies in social interactions like negotiation.  Power is the ability to get desired things …

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Framing And Reframing

Nicole was frustrated: “I know I’m behind on the rent – business is slow and I can’t afford $9,000 a month for this place! George needs to get real! He’s made a ton of money from me.  He needs to stop being so greedy… I only can pay $7,000 a month… at least until business …

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“Why Can’t We Just Get Along?!” The Process Psychology of Arbitration and Mediation

The Process Psychology of Arbitration and Mediation

By Zachary Ulrich Have you ever had someone in your life with whom you just couldn’t seem to get along? A family member, perhaps? Maybe a colleague? A customer, supplier, or client? All of us have had seemingly “conflict-laden” relationships, and those relationships can be the sources of some of our most painful stress. Sometimes …

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Generational Gaps In The Workplace

Generational Gaps in the Workplace

By Jasper Ozbirn That I am writing this article tends to prove the thesis of this article— different generations have different goals and priorities regarding career, life, and workplace. In the spirit of full disclosure, I border Generation X and Y, and identify with characteristics of both groups. In line with Generation X-ers, I believe …

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How Do I Deal With My Narcissistic Boss

How Do I Deal With My Narcissistic Boss

By Bill Eddy, LCSW, Esq. Is the most common complaint I get about high conflict people in the workplace. They are everywhere, and seem to be increasing these days – from the lowest supervisor to the self-destructive owner of the business. They generally seek positions over others in order to help themselves feel better about …

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What’s In Your Cup?

What's in your cup?

By Mikita Weaver, Esq, MDR When sitting around the mediation table, sometimes it pays to be intentional about your choice of drink. It may be a source of comfort for the parties. It may bring calm. It may bring peace between the parties if only for a moment and possibly create a space for resolution. …

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