Problem Solving Process: A Step-by-Step Guide

Problem Solving Process

Problem-solving is a skill that can be honed and perfected, therefore a basic problem-solving process is essential to this skillset. Every day, we’re confronted with problems—some are small; others might seem insurmountable.  But before you can begin honing problem-solving skills, you have to learn an effective problem-solving process. You can’t always solve problems with the …

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Active Listening Exercises: Enhancing Communication Skills

active listening exercises

Active listening is a critical skill that can help foster effective communication in all aspects of life. From personal relationships to professional settings, active listening skills can bridge the gap between misunderstanding and comprehension, fostering healthier and more productive interactions. Some people are naturally good, active listeners. Other people will have to work on practicing …

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How To Improve Your Emotional Intelligence: A Comprehensive Guide

How To Improve Your Emotional Intelligence

How To Improve Your Emotional Intelligence? First, let’s find out what it is. Emotional Intelligence (EI), sometimes referred to as Emotional Quotient (EQ), is a person’s ability to recognize, understand, manage, and reason with emotions. It is a critical skill set that helps us communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotionally …

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Business Negotiator: The Unsung Hero

Business Negotiator

A business negotiator is a professional who specializes in facilitating agreements, resolving conflicts, and brokering deals. And in the complex world of business and commerce, business negotiators are a vital component.  They are value creators, problem solvers, and bridge builders in the corporate landscape. Business negotiation is critical to the success of many organizations. As …

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How Does Arbitration Work: Process Overview

How Arbitration Works

In order to correctly answer the question “How does arbitration work?”, we need to understand the context behind the dispute. Arbitration is an adjudicatory alternative dispute resolution (ADR) process, in which the parties agree to have a neutral third party or parties decide the outcome of a dispute. The Federal Arbitration Act (FAA) was enacted …

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Real Estate Arbitration: A Quick Guide

Real Estate Arbitration

How to prepare for a real estate arbitration? When problems arise in buying or selling real estate, many participants have started to turn to real estate arbitration and mediation.  Buying and selling real estate is a big decision, whether it is a family home or a giant corporate center.  Negotiating and agreeing on a price …

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What is Negotiation? The Fundamentals

what is negotiation

What is negotiation? For many of us, our first thoughts go to a salary or hostage negotiation scenario. But all of us engage in the negotiation process far more often than we realize. Negotiation, in simple terms, is a dialogue between two or more parties with competing interests that are trying to reach an agreement.  …

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Responding to the Types of Workplace Conflict

Types of Workplace conflict

The types of workplace conflict are universal, but the conflict resolution steps vary.  When conflicts arise, these workplace conflicts can result in decreased productivity and interfere with the culture of the team, the general work environment, or the company as a whole. Conflict in the workplace needs to be addressed quickly and efficiently to ensure …

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Mastering the Art of Competitive Negotiation

Competitive Negotiation

Have you ever considered why the competitive negotiation style is sometimes a better option than other negotiation styles like the collaborative negotiation style or the compromising negotiation style? Negotiation is a critical skill in both personal and professional life. In the business world, one common form of negotiation is competitive negotiation. It’s an approach where …

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Who Is a Mediator? Their Roles & Duties

Who Is a Mediator

Who is a mediator? A mediator is a neutral third party who facilitates dialogue between conflicting parties to help them reach a resolution. This individual does not impose decisions but rather guides the conversation to enable the disputants to find their own solutions. The mediation process emphasizes collaboration, understanding, and agreement. A mediation session can …

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