The types of workplace conflict are universal, but the conflict resolution steps vary. When conflicts arise, these workplace conflicts can result in decreased productivity and interfere with the culture of the team, the general work environment, or the company as a whole. Conflict in the workplace needs to be addressed quickly and efficiently to ensure …
Have you ever considered why the competitive negotiation style is sometimes a better option than other negotiation styles like the collaborative negotiation style or the compromising negotiation style? Negotiation is a critical skill in both personal and professional life. In the business world, one common form of negotiation is competitive negotiation. It’s an approach where …
Principled negotiation is an interest-based approach that focuses on conflict management and resolution over getting the best possible deal. It comes from the ideas of Roger Fisher, William Ury, and Bruce Patton, who spearheaded the push for conflict resolution outside of positional bargaining. Negotiators rely on the underlying interests of the parties involved to determine …
The first step to effectively solving a conflict is to understand the difference between a resolution and a solution. The conflict has a way of repeating itself over and over, especially if it is not addressed correctly and a firm decision has not been made. Addressing a conflict correctly includes identifying the key differences between …
In all facets of life, and especially in business, two terms often come up: tactic and strategy. While they are frequently used interchangeably, they refer to different concepts. Understanding the distinction between tactics and strategy is crucial for achieving long-term goals and dealing with complex situations. In this post, we will delve into these two …
Performance Improvement Plans (PIPs) often trigger a sense of dread among professionals. They’re frequently linked to underperformance or seen as a final warning before dismissal. However, this negative perception overlooks the potential advantages of PIPs. Instead of viewing them as a threat, it’s time to reframe our understanding and appreciate them as a pathway toward …
Haggling, also known as bargaining, is a type of negotiation in which the buyer and seller of a good or service dispute the price that will be paid and the exact nature of the transaction that will take place. This can lead to a compromise where both parties involved are satisfied with the outcome. The …
Most of us have only been exposed to hostage negotiations through movies and television shows, but the reality of the practice can only be experienced when we enter hostage negotiation training. Hostage negotiators, also known as crisis negotiators or a crisis negotiation team, are the first responders called in hostage situations or other difficult situations …
Let’s take a deeper look into Face Negotiation Theory. Have you ever been in a negotiation or conversation with someone where you suddenly notice yourself taking on a defensive stance to protect yourself? Maybe you have been more willing to give in a negotiation to help the other person or preserve what you believe the …
As politics and other issues drive Americans further apart, it is commonplace to see polarization in communication in messaging online and in other sources. Polarization encourages both those without a position to pick one and those with a position to commit to a more extreme version of the position. The prevalence of polarization has increasingly …