Problem Solving Process: A Step-by-Step Guide

Problem Solving Process

Problem-solving is a skill that can be honed and perfected, therefore a basic problem-solving process is essential to this skillset. Every day, we’re confronted with problems—some are small; others might seem insurmountable.  But before you can begin honing problem-solving skills, you have to learn an effective problem-solving process. You can’t always solve problems with the …

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Active Listening Exercises: Enhancing Communication Skills

active listening exercises

Active listening is a critical skill that can help foster effective communication in all aspects of life. From personal relationships to professional settings, active listening skills can bridge the gap between misunderstanding and comprehension, fostering healthier and more productive interactions. Some people are naturally good, active listeners. Other people will have to work on practicing …

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What is Negotiation? The Fundamentals

what is negotiation

What is negotiation? For many of us, our first thoughts go to a salary or hostage negotiation scenario. But all of us engage in the negotiation process far more often than we realize. Negotiation, in simple terms, is a dialogue between two or more parties with competing interests that are trying to reach an agreement.  …

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Meaning of Confrontational in Dispute Resolution

Confrontational meaning

When learning about conflict and dispute resolution, it can be difficult to understand the definition of “confrontational.”  Everyone will have their own idea of what confrontation is and its uses. Some negative, and some positive. Defining the term “confrontational” can be difficult but thinking about the basic characteristics that are present in a confrontational interaction …

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What is Mediation? Understanding the ADR Process

What is mediation

What is mediation? Mediation is an alternative dispute resolution process that uses a trained, neutral third party to assist two conflicting parties into mutually acceptable solutions. Mediation has become a popular option for resolving disputes. It helps take the disputing parties outside of court proceedings and into a space to focus on finding a mutually …

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De-Escalation Techniques for Client and Customer Retention

De-Escalation Techniques

It is essential to develop de-escalation strategies to help de-escalate a situation that may arise. No matter which profession you are a part of, you have likely come face-to-face with a customer’s complaint at some point. For many people, the first reaction when a person challenges their expertise or advice is to double down and …

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Example of Parenting Plan: What Parents Need to Know

Example of Parenting Plan

A parenting plan is an a critical part of co-parenting that lays out how parents will raise their child or children. Parenting is a journey that requires careful planning, understanding, and cooperation, especially when parents are separated or divorced. But what exactly is a parenting plan, and why is it needed? This post will explain what …

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Healthy Relationship Rules

Relationship rules

For those of us seeking healthy and fulfilling relationships, there are a few basic relationship rules that we should know and practice. Navigating the complex world of relationships can often be a challenging. But with the help of these certain universal rules, we can build and maintain deeply meaningful and lasting relationships. In this blog …

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Constructive Conflict: A Catalyst for Growth and Innovation

Constructive Conflict

Not all conflict has to be bad; if you encourage constructive conflict, you will find that conflict resolution often has a positive outcome for all parties involved. Conflict is often perceived as a negative force, something to be avoided at all costs. However, when managed effectively, conflict can become a catalyst for growth, innovation, and …

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Navigating the Complexity of Social Conflicts

social conflicts

In our rapidly evolving global human society, social conflicts are a persistent and pervasive reality. They arise from differences in beliefs, values, interests, or desires between groups or individuals. These conflicts can range from simple disagreements in social interaction to deeply rooted systemic issues, and they play a significant role in shaping our social behavior …

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