Ineffective Communication Examples

Ineffective Communication

One of the best ways to learn about a topic is through examples; ineffective communication is no different. Unfortunately, many people struggle to identify ineffective communication because the examples they have been given are either too obvious, unhelpful, or so specific to a situation that they are not replicable in the real world. Because of …

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What is Conflict Coaching? A Detailed Guide

Conflict Coaching

When an individual is facing a conflict and struggling to deal with it, conflict coaching may be an excellent opportunity to learn about conflict resolution and master skills to make resolving the conflict a more ascertainable goal. Conflict coaching is a one-on-one experience where a professional works with an individual to help them manage and …

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Intergroup Conflict: Causes, Consequences, and Solutions

Causes, Consequences, and Solutions for Intergroup Conflict

Intergroup conflict might arise in any workplace as various groups work together to support and further the mission and collective interests of the company. Some groups are defined by job title—the accountants, the lawyers, and the marketing team. Other groups are defined by project or subject area. Still, others may be determined by the level in the company …

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What is a Special Master? Exploring the Role

What is a special master

What is a Special Master? Special Masters have made their way into common discourse with the rise of appointments in cases covered nationally. In fact, the most common known example of a special master comes from the recent trial of Donald J. Trump. Trump’s legal team requested to appoint a special master to review the …

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Finding the Best Mediation Jobs Opportunities

Mediation Jobs

You have your certificate, now you’ve started your search for mediation jobs. Where do you start this process? This article will help you understand a mediator’s role and responsibilities, prepare you for the work environment and equal opportunity employer, and give you some tools to make your job search easy and successful. What Training Do …

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Facilitator Definition: Legal Terms Explained

Definition of facilitator

The common definition of facilitator is someone who helps a person or groups through an action or process.  For the purpose of dispute resolution, a facilitator usually leads the discussions and helps move the dispute resolution process forward for all the participants involved. Finding an effective facilitator can resolve a dispute with the best possible …

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Understanding the Federal Arbitration Act: United States Code Title 9

Federal Arbitration Act

The Federal Arbitration Act is the foundational law relating to enforcing arbitration agreements within the United States. Those practicing domestic or international commercial arbitration will likely be very familiar with its requirements for enforcement, yet many challenges arise under the Federal Arbitration Act, both in understanding and legal challenges. For some, the text is difficult …

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Defining Partiality: Recognize it When You See it

Defining Partiality

How can we truly go about defining partiality? Partiality is the unfair bias that we display for ourselves and other people with whom we stand in some personal relationships. It still remains a central theme in philosophy, as well as in practice, particularly the legal practice. Within the alternative dispute resolution sphere, the word partiality, …

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De-Escalation Techniques for Client and Customer Retention

De-Escalation Techniques

It is essential to develop de-escalation strategies to help de-escalate a situation that may arise. No matter which profession you are a part of, you have likely come face-to-face with a customer’s complaint at some point. For many people, the first reaction when a person challenges their expertise or advice is to double down and …

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Conflict Resolution Skills: A Guide

Conflict Resolution Skills

In every area of life, whether it’s at home, school, or work, conflicts are inevitable, which is why conflict resolution skills are vital. They arise due to differences in perspectives and opinions or simply because of misunderstandings. While conflicts can seem daunting, they don’t have to be destructive. In fact, when handled properly, conflicts can …

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