Problem-solving and problem-solving activities are transferable skills professionals can use in any career. Problem-solving is a vital skill that everyone should possess. It applies not only in the workplace but also in our day-to-day lives. From resolving conflicts to making critical decisions, problem-solving skills can significantly enhance our ability to navigate through life’s challenges. There …
Problem-solving is a skill that can be honed and perfected, therefore a basic problem-solving process is essential to this skillset. Every day, we’re confronted with problems—some are small; others might seem insurmountable. But before you can begin honing problem-solving skills, you have to learn an effective problem-solving process. You can’t always solve problems with the …
A business negotiator is a professional who specializes in facilitating agreements, resolving conflicts, and brokering deals. And in the complex world of business and commerce, business negotiators are a vital component. They are value creators, problem solvers, and bridge builders in the corporate landscape. Business negotiation is critical to the success of many organizations. As …
What is negotiation? For many of us, our first thoughts go to a salary or hostage negotiation scenario. But all of us engage in the negotiation process far more often than we realize. Negotiation, in simple terms, is a dialogue between two or more parties with competing interests that are trying to reach an agreement. …
The types of workplace conflict are universal, but the conflict resolution steps vary. When conflicts arise, these workplace conflicts can result in decreased productivity and interfere with the culture of the team, the general work environment, or the company as a whole. Conflict in the workplace needs to be addressed quickly and efficiently to ensure …
Who is a mediator? A mediator is a neutral third party who facilitates dialogue between conflicting parties to help them reach a resolution. This individual does not impose decisions but rather guides the conversation to enable the disputants to find their own solutions. The mediation process emphasizes collaboration, understanding, and agreement. A mediation session can …
The Federal Arbitration Act is the foundational law relating to enforcing arbitration agreements within the United States. Those practicing domestic or international commercial arbitration will likely be very familiar with its requirements for enforcement, yet many challenges arise under the Federal Arbitration Act, both in understanding and legal challenges. For some, the text is difficult …
When learning about conflict and dispute resolution, it can be difficult to understand the definition of “confrontational.” Everyone will have their own idea of what confrontation is and its uses. Some negative, and some positive. Defining the term “confrontational” can be difficult but thinking about the basic characteristics that are present in a confrontational interaction …
What is mediation? Mediation is an alternative dispute resolution process that uses a trained, neutral third party to assist two conflicting parties into mutually acceptable solutions. Mediation has become a popular option for resolving disputes. It helps take the disputing parties outside of court proceedings and into a space to focus on finding a mutually …
It is essential to develop de-escalation strategies to help de-escalate a situation that may arise. No matter which profession you are a part of, you have likely come face-to-face with a customer’s complaint at some point. For many people, the first reaction when a person challenges their expertise or advice is to double down and …